Choose your model

Two ways to run HarborLab.

Same platform. Same AI. Same overcharge recovery. The difference is who operates the DA cycle.

SAAS
Your team operates the platform

DA teams who want direct control. HarborLab provides the AI, tariff library, benchmarking data, and ERP integration — your team operates it daily.

Best for:

  • ✓ Experienced DA teams who want platform control and visibility
  • ✓ Fleets wanting full oversight of every validation decision
  • ✓ Teams who want to manage agent relationships directly
Get a Demo — SaaS
Professional service
HarborLab operates the DA cycle

HarborLab handles the full disbursement cycle: agent coordination, DA validation, cost negotiation, and accounting allocation. You keep agent choice and full dashboard visibility throughout.

Best for:

  • ✓ Lean DA teams or high port call volume
  • ✓ Operators transitioning from a managed service provider
  • ✓ Teams who want results without platform management overhead
Get a Demo — Professional Service

Detailed comparison table

Feature
SaaS
Professional Service
Who does the checking
✓ Your DA team, on HarborLab
✓ HarborLab's team, on your behalf
Best for
✓ Owners with an in-house DA or finance team
✓ Leaner teams that want the outcome without adding headcount
AI DA validation
✓ Your team reviews flags
✓ HarborLab reviews and resolves
Market benchmarking
✓ Full access
✓ Full access
Agent dispute handling
Your team, with AI-drafted emails
HarborLab handles disputes directly
ERP integration
✓ Direct integration
✓ Direct integration
DA team workload
Reduced 60–70% — exceptions only
Near-zero — oversight only
Dashboard access
Full platform control
Full visibility — HarborLab operates
Agent selection
Your choice, always
Your choice, always
Onboarding
1–2 weeks
1–2 weeks

Not sure which model fits? Talk to us — we'll recommend based on your team size, port call volume, and current process.

Talk to Sales